Returns & Exchanges
We want you to love your custom photo prints and home decor as much as we do, which is why we offer a 30-day satisfaction guarantee on all orders. If your items arrive damaged or don't meet your expectations, our team is here to make it right through a replacement or a full refund.
Contact Support
Email our friendly support team within 30 days of receiving your order, including your order number and a brief description of the issue.
Submit Photos
For items that arrived damaged or with printing errors, please attach clear photos of the product and the packaging to help us improve our process.
Review Period
Our team will review your request within 48 hours to determine if a return shipment is required or if we can process a direct replacement.
Resolution
Once approved, we will either issue a refund to your original payment method or ship out your corrected custom prints at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing